Challenge
A leading telecommunications company struggled with manual call logging and inefficient customer data management across their CRM system. They needed a solution to automate these processes and improve customer service efficiency.
Solution
We implemented a custom integration between their TAPI system and Zoho CRM, featuring automated call logging, real-time customer data
synchronization, and custom workflows for call center operations.
Results
*Reduced call logging time by 85%
*Improved customer response time by 60% *Increased sales team productivity by 40%
*Achieved 99.9% accuracy in call data recording
Implementation Timeline
Duration: 3 months
Technologies Used
Zoho CRM
ΤΑΡΙ ΑΡΙ
Zoho Workflows
Zoho Analytics Custom Deluge Scripts
Frequently Asked Questions
What does a Zoho consultant do?
A Zoho consultant specializes in optimizing Zoho apps to improve business processes and drive growth.
What is Zoho service?
A Zoho consultant specializes in optimizing Zoho apps to improve business processes and drive growth.
What kind of companies use Zoho?
A Zoho consultant specializes in optimizing Zoho apps to improve business processes and drive growth.
What kind of Services can a Zoho Consultant Provide?
A Zoho consultant specializes in optimizing Zoho apps to improve business processes and drive growth.
How much does a Zoho Consultant Cost?
A Zoho consultant specializes in optimizing Zoho apps to improve business processes and drive growth.
Contact Us
As an authorized Zoho partner, Signity helps businesses optimize operations with seamless Zoho solutions. From CRM to Books, Desk, Analytics, and People, we provide expert consulting, integration, and dedicated support.
Address
Moti Nagar, Boraj,
Dist. Jaipur, Rajasthan, India
Email Us
info@techsynergypro.com