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Optimizing Operations for a Global Electronics Retailer Client Background A global electronics e-commerce retailer with operations in 10 countries faced inefficiencies in order processing, customer support, and cross-border sales. Disconnected systems led to delayed shipments, inconsistent support, and missed sales opportunities. The retailer needed a Zoho solution to unify operations, enhance customer experiences, and support… Continue reading Case-Study E-commerce 3

Boosting Customer Engagement for a Home Decor E-commerce Startup Client Background A home decor e-commerce startup with a growing customer base of 15,000 struggled to scale its marketing and support operations. Limited automation and a lack of customer insights hindered their ability to build loyalty and compete with larger retailers. The startup sought a Zoho-based… Continue reading Case-Study E-commerce 2

Scaling Operations for a Fashion E-commerce Retailer Client Background A mid-sized fashion e-commerce retailer with a catalog of 10,000+ products faced challenges in managing inventory, customer relationships, and marketing campaigns. Operating on a fragmented platform, the retailer struggled with stockouts, abandoned carts, and inconsistent customer experiences. They needed a unified Zoho solution to streamline operations,… Continue reading Case-Study E-commerce 1

Reducing Costs for an Automotive Parts Manufacturer Client Background An automotive parts manufacturer supplying 200+ clients globally faced rising operational costs due to inefficient procurement and project management. Manual processes and limited analytics hindered cost control and scalability. The company sought a Zoho solution to optimize procurement, streamline projects, and gain actionable insights for cost… Continue reading Case-Study Manufacturing 3

Boosting Productivity for a Consumer Electronics Manufacturer Client Background A consumer electronics manufacturer producing 50,000 units monthly faced inefficiencies in production planning and customer service. Disparate systems caused project delays, misaligned sales forecasts, and slow response times to customer inquiries. The company needed a Zoho solution to streamline production, enhance collaboration, and improve customer interactions.… Continue reading Case-Study Manufacturing 2

Streamlining Supply Chain for a Heavy Machinery Manufacturer Client Background A heavy machinery manufacturer with three production facilities and a global supply chain struggled with inventory mismanagement and delayed deliveries. Manual processes and disconnected systems led to overstocking, production bottlenecks, and dissatisfied customers. The company sought a Zoho-based solution to optimize inventory, improve customer communication,… Continue reading Case-Study Manufacturing 1

Enhancing Patient Engagement for a Telehealth Provider Client Background A telehealth provider offering virtual consultations to 5,000+ patients monthly faced challenges in patient engagement and retention. Manual follow-up processes and limited communication channels led to low patient satisfaction and high churn rates. The provider needed a Zoho solution to automate patient interactions, improve accessibility, and… Continue reading Case-Study3

Streamlining Operations for a Regional Hospital Network Client Background A regional hospital network with three hospitals and 1,200 staff faced operational inefficiencies due to disconnected systems. Billing errors, delayed patient discharges, and lack of real-time reporting hindered their ability to deliver high-quality care. The network sought a Zoho-based solution to integrate operations, improve financial transparency,… Continue reading Case-Study2

Transforming Patient Management for a Multi-Specialty Clinic Client Background A multi-specialty clinic with five locations and 50+ healthcare professionals struggled with fragmented patient management systems. Patient records were scattered across spreadsheets and legacy software, leading to scheduling conflicts, delayed follow-ups, and poor patient experiences. The clinic needed a unified platform to manage patient data, streamline… Continue reading Case-Study1