Challenge

A service company needed to improve customer communication by sending automated SMS notifications for appointments, follow-ups, and service
updates, but their manual process was inefficient and error-prone.

Solution

We developed a custom SMS automation system integrated with Zoho CRM that automatically sends targeted messages based on specific triggers and customer interactions.

Results

•Increased customer response rate by 65% •Reduced missed appointments by 80%
•Automated over 1000 SMS notifications daily •Improved customer satisfaction scores by 45%

Implementation Timeline

Duration: 1.5 months

Technologies Used

Zoho CRM
SMS Gateway API Zoho Workflows
Custom Deluge Scripts
Zoho Analytics

Frequently Asked Questions

What does a Zoho consultant do?

A Zoho consultant specializes in optimizing Zoho apps to improve business processes and drive growth.

What is Zoho service?

A Zoho consultant specializes in optimizing Zoho apps to improve business processes and drive growth.

What kind of companies use Zoho?

A Zoho consultant specializes in optimizing Zoho apps to improve business processes and drive growth.

What kind of Services can a Zoho Consultant Provide?

A Zoho consultant specializes in optimizing Zoho apps to improve business processes and drive growth.

How much does a Zoho Consultant Cost?

A Zoho consultant specializes in optimizing Zoho apps to improve business processes and drive growth.

Contact Us

As an authorized Zoho partner, Signity helps businesses optimize operations with seamless Zoho solutions. From CRM to Books, Desk, Analytics, and People, we provide expert consulting, integration, and dedicated support.

Location
Address

Moti Nagar, Boraj,
Dist. Jaipur, Rajasthan, India

Email
Email Us

info@techsynergypro.com